He then continued checking on us throughout the day and adjusting our umbrella as the sun moved. He didn’t just hand us our towels - he laid them out for us on the loungers or the bali bed chosen, then adjusted the umbrella so we could be in the shade, as we preferred. We absolutely loved Manuel at the beach, who greeted us each morning and walked out with us to help us find the perfect spot for the day. Believe me, this is the best resort ever! I have stayed at many all-inclusive resorts in the Cancun/Riviera Maya area, and this resort outranks all others! The service is simply amazing, from the second you arrive until you have to leave. Solidaridad |12.27km from city center I visited the El Dorado Maroma with my friend for a week in January 2023. In closing, do not hesitate to stay here. It would be nice for more direction in those places. After the first part, you were kind of left on your own to figure out what to do in the cold bath, hot bath and massaging jets area. Pool, pool activities and service were second to none. The building concierge (Esther) was the kindest most helpful person. The next day, we were switched to a king room as requested. This whole ordeal seemed gimmicky especially when you could book a king room online for the same night when we were told there was not one available.
#Hotel valentin imperial riviera maya playa del carmen upgrade
The person at the front desk offered to upgrade us to preferred with a king bed for an additional cost. Upon arrival, we were given a room with two double beds. We were told that we would have a king room when we called two weeks before. Every employee is eager to make your stay extra special. Solidaridad |14.17km from city center Overall, the resort is like paradise.
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